At Fitness Lifestyle, your satisfaction is our priority. We aim to provide you with the best Herbalife products and services. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy below.
Returns
- You have 30 days from the date of delivery to return an item.
- To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. The product must also be in the original packaging.
- We do not accept returns on opened, used, or partially used products for hygiene and safety reasons.
Non-Returnable Items
The following items cannot be returned:
- Opened or used products
- Products not purchased through our website
- Items marked as non-returnable in their description
- Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you via email. If your return is approved, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method.
Please note:
- Shipping costs are non-refundable. You will be responsible for covering return shipping costs.
- If the return is due to an error on our part (e.g., the wrong item shipped), we will cover the return shipping cost.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at info@fitnesshealthlifestyle.net.
Late or Missing Refunds
If you haven’t received a refund within the specified timeframe, please first check with your bank or payment provider. If you’ve done this and still haven’t received your refund, contact us at info@fitnesshealthlifestyle.net.
Contact Us
If you have any questions about our refund policy, please contact us at info@fitnesshealthlifestyle.net.
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